Help
Questions, answered plainly.
How our cleaning memberships work, what each clean includes, and how billing works. Don't see your question? Contact us, or call us at (210) 555-0175. We're now serving Stone Oak and North San Antonio.
Service & scheduling
No. Most of our members are at work or out running errands. You can leave a key, a garage code, or a lockbox, and we handle the rest. We send a same-day photo report when we finish, so you can see the work the moment you get home.
However works for you. Members leave us a key, a garage or door code, or a lockbox, and we note your entry method on file so the same crew uses it every visit. Your access details stay private, and you can update or remove them anytime.
Your membership cleans your home every two weeks, which keeps it consistently fresh without paying for more than you need. You're billed monthly for the two cleans that month. If you'd like weekly instead, just ask and we'll set it up.
That's the goal. We keep the same trusted crew on your home whenever possible, so they learn your space, your preferences, and the little details. If someone is out, we send a crew that already has your notes on file.
Plans & what we clean
Your plan is set by the size of your home, not by the hour, so you always know the price up front. Cozy is $219/mo for 1 to 2 bedrooms up to 1,400 sq ft, Standard is $299/mo for a 3 bedroom home from 1,400 to 2,400 sq ft, and Large is $399/mo for 4 or more bedrooms at 2,400+ sq ft. Each monthly price covers two cleans, one every two weeks. If your home is larger than its tier, we send a quick re-quote before your first clean, never a surprise on the invoice. Compare the plans.
Every clean covers your kitchen (counters, sink, stovetop, the outside of appliances, microwave, and floors), your bathrooms (toilets, tubs and showers, sinks, mirrors, fixtures, and floors), and all living areas and bedrooms (dusting including baseboards on rotation, tidying, and floors vacuumed and mopped). We take the trash out, make beds on request, and send a same-day photo report of the visit.
Yes. Our crew brings all the products and equipment, so you don't have to keep anything on hand. If you'd rather we use a product you already own, leave it out with a note and we'll happily use it.
Yes. We use family- and pet-safe products on every clean, so your kids and pets can be right back in the room when we finish. Have a sensitivity or a product you prefer we avoid? Tell us and we'll adjust.
Yes. You can request a one-time deep clean, move-in or move-out clean, post-renovation clean, interior windows, inside oven, or inside fridge online, priced by the size of your home and shown as a starting price. We confirm the final price before we start, and no card is charged up front. Recurring members save 10% on one-time add-on cleans. See one-time clean pricing.
We serve North San Antonio, including the Stone Oak area and central neighborhoods. Not sure if you're in our area? Give us a call and we'll let you know, or join the waitlist and we'll reach out as we grow.
Billing & account
Your membership bills monthly to the card on file, one flat rate that covers both cleans that month. Cozy is $219/mo, Standard is $299/mo, and Large is $399/mo. One-time cleans are confirmed with you first and charged after the work is done.
Tell us within 48 hours and we'll come back and make it right at no charge. We clean; we don't inspect or grade your home. If something was missed, the fix is on us.
No. Every membership is month to month. There's no contract and no cancellation fee, and you can cancel anytime from your dashboard.
Ready for a home that stays clean without the effort?
See plans & pricing